Full episode
629: Expect Delays
Act Three

The Longest Distance Between Two Points

New York City has a paratransit service called Access-a-Ride for passengers who are disabled and elderly. But people who rely on the system refer to it as Stress-a-Ride. We hear from Britney Wilson, who uses the service every day. A version of Britney’s story first appeared on Longreads. (11 minutes)